Even relatively experienced users of Microsoft Word are often frustrated when trying to create specialized documents such as newsletters, brochures, grant applications and proposals. While templates are available on the Internet, these rarely include instructions or show how to modify and customize the template. This book walks the reader through the creation of new business documents and the modification of templates, building on included samples. The reader gains a clear grasp of where to start, what to include, why charts are helpful - and how to create them - and the best ways to use fonts to show clear organization.

James Marshall is a freelance technical writer and content developer. He has written articles for USAToday and Microsoft's Small Business site. He has extensive experience in writing, editing, and proofreading business documents for both online and print publication.